— New Beta Feature —

Text Message Family Needs Assessment Survey Tool

What Does it Do?

KiNVO’s Text Message Family Needs Assessment Survey Tool empowers schools and districts to:

1

Send a simple survey via text message to families
2

Automatically translate the messages into Spanish and English
3

Capture vital insights on family needs
4

Provide families with instant, automated responses directing them to helpful resources
5

Reduce inbound calls from families who receive automated support

How Does it Work?

1

We audit your school or district’s reopening website and create a list of need assessment survey questions to ask families.
2

We create a Q&A workflow to guide families to appropriate and automated resources.
3

KiNVO automates the needs assessment survey for your school or district via text message in English or Spanish.
4

Responses are analyzed to offer your school or district trends in areas of greatest need, and families receive instant resources based on their needs.

How Does it Help?

Reach all families via text message so that they don’t need an app, login, computer, smart device, or internet access to complete the survey and receive instant answers.

Ensure all families understand what they’re being asked about with automated two-way English/Spanish translations.

Reduce call center volume and wait time.

Provide relevant resources to those who need them.

Quickly analyze survey results to understand problems faced by your community and make data-driven decisions.

Here's What to Do Next

If this feature would be valuable to you and your team, please fill out the survey below. We will use your feedback to inform the design and functionality of this feature, as well as whether or not we will release it.

Complete the Quick Survey