Thoughts

Building Kinvolved’s Technology with Empathy

By September 25, 2015 No Comments

September marks not only the beginning of the school year, but also a time when we share new features with our Kinvolved community.

We’ve listened to every sentiment that you’ve shared–both words of delight and suggestions for improvement.

A 2015 survey of over 100 Kinvolved teachers in NYC showed that use of Kinvolved’s app had a significant positive impact on family engagement, both in terms of quality of communication and frequency of communication. Specifically:

  • 88% of teachers agreed that Kinvolved improved their communication with parents
  • 69% stated that using Kinvolved increased the frequency of parent communication
  • 66% noted that parents were easier to reach using Kinvolved’s text function

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Teachers also reported that they’re seeking:   

  • A better way to track communication efforts within Kinvolved’s app
  • Translated messages to break down language barriers that persist in high needs communities
  • More granular details about attendance data and messaging related to attendance

Kinvolved has listened, and new features include:

  • Pre-translated message templates
  • Improved attendance data page with views of subgroups of students based on attendance trends, and ability to send messages to each subgroup
  • More robust communication tracking system that conveys pulse checks regarding positive and negative messaging

We’re eager to hear what you think of these new features, and what additional features you’d like to see.

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We’re all in this together, with the shared belief that technology tools can be part of a systemic change for our children. We’re starting by messaging families, but we know that each day, with each message, we make a significant impact in the lives of teachers, students, and parents across the nation.

How can we do this better? Email me directly with your feedback or ideas at Alexandra@Kinvolved.com.


Alex is a co-founder of Kinvovled, and serves as Chief Product Officer. Previously, Alex worked in the South Bronx, advocating for and educating families of children with special needs. Alex is a 2012 Education Pioneers Fellow, where she worked with Teach For America and Leadership for Educational Equity developing scalable eLearning platforms. She holds an MPA in Health Policy and Analysis from NYU’s Wagner School of Public Service, and a BA in Psychology and minor in Anthropology and Sociology from Lafayette College.

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